Knowledge Base » [274132] How Can I Tell if I Have a Basic or Premium Account?
Product or Service:
GatherPlace, TutorPlace
Client Software: GP4, GP5
User Type: Host, Administrator
Client Software: GP4, GP5
User Type: Host, Administrator
Your account type is listed next to Account Summary at the bottom of the page.
To upgrade or downgrade your account, please see this article.
Note: This only applies to Hosts with paid GatherPlace accounts. Guests do not need an account to participate in GatherPlace sessions.
Also see the detailed steps below.
Checking Your Account Type
- Click the My Account tab on the GatherPlace website. (You may be prompted to log in if you are not already.)
- The type of account will be listed next to Account Summary near the bottom of the My Account page.
To upgrade or downgrade your account, please see this article.
See Also
- What is captured when I record a meeting?
- I have problems dialing into the teleconference. What can I do?
- How do I change my guest count or switch from Individual to Shared?
- How many guests can I have in my meetings?
- What is the difference between a Basic and Premium account?
- I just purchased a subscription. How do I retrieve my receipt?
- Changing the type of 'hold' music that plays for GatherPlace sessions.
- Configuring a session to use GatherPlace teleconferencing.
- How is the Toll Free Number Billed?
- What is the Hand Raise feature and how do you use it?
- How Can I Check the Maximum Number of Guests I Can Have in a Meeting?
- What if more guests join a meeting than there are seats for?
- How do I reactivate my account or convert from a trial to a paid account?
- How do I record my meeting?
- How do I upgrade to a Premium account?
- How do I set up VoIP for my meeting?
- How can I configure an existing meeting to use VoIP?
- How can I configure a new meeting to use VoIP?
