Knowledge Base » [343332] Please update Java if you wish to co-present or receive remote support.
Operating System:
Windows 7, Windows XP, Windows 2000, Windows Vista
Product or Service: GatherPlace, TutorPlace
Client Software: Java
User Type: Host, Guest, Administrator
Product or Service: GatherPlace, TutorPlace
Client Software: Java
User Type: Host, Guest, Administrator
If you see the Please Update Java message when trying to join a meeting, you'll need to install the latest version of Java to have any of the advanced features such as sharing your screen or to receive remote support in a GatherPlace meeting.
You can test your browser for Java here.
You can get a free Java update here.