Knowledge Base » [578377] The Host a Meeting button is gone on my GP4. How do I get it back? [Mac]

Operating System: Mac OS X v10.5 (Leopard), Mac OS X v10.6 (Snow Leopard), Mac OS X v10.4 (Tiger), Max OS X v10.7 (Lion), Mac OS X v10.8 (Mountain Lion)
Product or Service: StudyPlace, GatherPlace, TutorPlace
Client Software: GP4
User Type: Host, Administrator, Teacher
There are a number of reasons that the Host a Meeting button may disappear from the GP4 application, but the most common is that GP4 didn't have a network connection when it was started and could not validate your account.
It is a quick fix, however, and can be accomplished by one of the two methods below.

Non-validated GP4 Interface (no Host a Meeting button).
Validated GP4 Interface with Host a Meeting button.


  1. Select Validate Account from the Tools menu on GP4.

    validate-account-selected.png



  2. If you get the Your login information was validated dialog, your GP4 interface will change to the validated state and the Host a Meeting button will return.

    login-info-validated.png



  3. If you get the Invalid username or password dialog, continue to Method Two below.

    invalid-username.png




  1. Select Preferences from the gp4 menu to open the Preferences dialog.

    preferences-selected.png



  2. Click the Account Setup tab on the Preferences dialog.

    account-setup-circled-top2.png



  3. Enter the email address used for the GatherPlace account in the Username field and your GatherPlace password in the Password field.

    account-setup-user-password-circled2.png



  4. Click the Validate Account button on the Preferences dialog.

    account-setup-validate-circled-top2.png



  5. You should see the Your login information was validated dialog as shown below.

    login-info-validated.png



  6. If you recieve the Invalid username or password dialog, re-check your email and password and try again.
    If you still have problems, see this article on how to re-set your password: KB 182093
Keywords

See Also