Knowledge Base » [874967] How do I set the log details to All in GP4?

Product or Service: StudyPlace, GatherPlace, TutorPlace
Client Software: GP4
The default setting for the log details level in GP4 is Minimum.
This is the best setting to use unless you need to report an issue to Support and are instructed to set the logs to All.

Please follow these steps if Support has requested that you set the log details to All.
Once your technical issue is resolved, you should re-set the log level back to Minimum.

Setting the Log Level to All in GP4
Windows Computers
  1. Select Preferences from the Tools menu in GP4.

    Tools menu select preferences



  2. Click the General tab, set the Log Details to All and click the OK button.

    Set log details to all




Macintosh Computers
  1. Select Preferences... from the gp4 menu bar on the Mac (you may need to click on GP4 to see the gp4 menu).

    Mac Preferences Menu Image



  2. Click the General tab, set the Log Details to All and click the OK button.

    Mac Logs to All in Preferences Dialogue Image
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