Knowledge Base » [888645] What is a 'Meeting' and how does it work?

An event is typically though of as a 'one off' single session or web conference that a new or existing GatherPlace customer may need to host. For new customers, it may be a single webinar or informational session that they need to host for a group of guests for things like a quarterly or annual meeting, a new committee or non-profit group, etc. For existing customers, it may be a single large group of 100-200 guests where their normal session sizes are 3-4 guests and they have a 5 guest account.


The best way to host an event for new customers is to sign up for the free 14 day GatherPlace trial, become familiar with the software and then sign up for a monthly plan. If the event was truly a single event and you have no further need for the service, simply cancel the account after the session. Once an account is canceled, your credit card will not be billed for any future months and while there is a 'no refunds' policy for unused time, you will still be able to use the account for the remainder of the month that you have paid for. Once you have a GatherPlace account, you can always sign up for the monthly plan again for any other sessions by simply going to the My Account page and re-purchasing. For more information on usage, upgrading and downgrading, please see the GatherPlace Terms of Service.


Existing customers that find the need to host an event for groups larger than their current plan allows can upgrade to a larger number of maximum guests from the My Account page by clicking on the Upgrade or Downgrade Account link and then select a larger number of maximum guests. If the event was truely a single event and you have no further need for the larger number of maximum guests, go back to the My Account page and click on the Upgrade or Downgrade Account link to select a lesser number of maximum guests for the account. Upgrading an account for a larger group is effective immediately and can even be done while the session is in progress. Downgrading is effective at the next billing cycle so the maximum number of guests will be downgraded then. For more information on usage, upgrading and downgrading, please see the GatherPlace Terms of Service.

For pricing information, please see our pricing page at: http://www.gatherplace.net/gp/price.jsp