Knowledge Base » [192793] Allowing GatherPlace in Pop-up blockers or Ad blockers
Product or Service:
StudyPlace, GatherPlace, TutorPlace
Client Software: GP4, GP5
User Type: Host, Guest
Client Software: GP4, GP5
User Type: Host, Guest
The address you'll need to add to the 'allow' or 'white' list of your pop-up blocker(s) is:
http://www.gatherplace.com After you have configured all of the pop-up blockers on you computer, you will need to clear the browser cache to allow the GatherPlace pages to reload correctly.
For instructions on clearing the cache on your browser, please refer to this article
Note: If you are unsure whether or not you have a Pop-up Blocker installed, you can test at: http://www.popuptest.com and click on the Multi Pop-up Test link.
The Multi Pop-up test will open 10 pop-up windows. If it does not, then you either have something blocking the pop-ups or an issue with Java.
The Multi Pop-up test will open 10 pop-up windows. If it does not, then you either have something blocking the pop-ups or an issue with Java.
Below, you will find a list of the most popular browsers, toolbars, and security applications that can include Pop-up and Ad blockers.
Under each there are links to articles showing how to configure and allow a specific website for the blocker.
If your specific blocker is not listed, please refer to the vendors website or integrated help for configuration instructions and methods for setting the preferences and allowing sites.
Also try this Google search to find help on pop-up blockers: www.google.com/search?q=%22pop-up+blocker%22+allow+site&hl=en&lr=&ie=UTF-8&oe=UTF-8&output=search
Browsers
Internet Explorer 6 and 7 Browser
See this Microsoft article to allow pop-ups in IE 6 and 7: http://support.microsoft.com/kb/843016 Firefox Browser
See this Mozilla article on allowing pop-ups in Firefox: http://support.mozilla.com/en-US/kb/Pop-up+blocker Google Chrome Browser
See this Google article: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95472 Safari 3.0 and 4.0 Browser
See this Apple answer: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9275.html Toolbars
Google Toolbar
See this Google article: http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=9171 Yahoo toolbar
See this Yahoo article: http://help.yahoo.com/l/us/yahoo/toolbar/features/popupblocker/basic/pub-13.html MSN Toolbar
- Click the down arrow to the right of the Pop-ups Blocked button on the MSN toolbar.
- Select the Allow Pop-ups from this Site option from the menu.
Security Software
Norton/Symantec
See this Norton/Symantec article: http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003082718220036?OpenDocument McAfee
Please check the McAfee support page for help at: http://www.mcafee.com/us/support/index.html Additional resources
Also try this Google search to find help on pop-up blockers: www.google.com/search?q=%22pop-up+blocker%22+allow+site&hl=en&lr=&ie=UTF-8&oe=UTF-8&output=search