Knowledge Base » [194791] Can you help me pass the second test in the Audio Tuning Wizard?

Product or Service: StudyPlace, GatherPlace
Client Software: GP5
If you are having trouble hearing the prompts during the second test of the Audio Tuning Wizard and have been sent to this article by the GP5 program then UDP (voice) traffic is being blocked between your computer and the server.
Please see this article for help in determining how to correct the issue.
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