Knowledge Base » [716018] How do I add or remove users from a shared account?

Product or Service: GatherPlace, TutorPlace
Client Software: GP4, GP5
User Type: Host, Administrator
Adding or removing users from a shared account is accomplished from the Manage Users link on the My Account page after logging into the GatherPlace website as the master account holder.

Adding new users to a Shared Account
  1. Go to the GatherPlace home page at www.gatherplace.com and click My Account at the top in the black field.


    2013-MyAccount_Circled.png



  2. Click the Manage Users graphic.

    2013_ManageUsers.png


  3. Enter the First Name, Last Name and Email Address for the new user and click the Add button.

    add-user-circled.png



  4. An email will be sent to the address on file for the master account holder.
    Please forward it to the new user as it contains instructions and information for them on how to log in to their new account.


Removing Users from a Shared Account
  1. Follow steps 1-3 above.

  2. Find the user in the list and click the Delete link next to their name in the Action column.


Also see this short video on the process: Managing a Shared Account (00:01:25)

See Also