Knowledge Base » [716018] How do I add or remove users from a shared account?
Product or Service:
GatherPlace, TutorPlace
Client Software: GP4, GP5
User Type: Host, Administrator
Client Software: GP4, GP5
User Type: Host, Administrator
Adding new users to a Shared Account
- Go to the GatherPlace home page at www.gatherplace.com and click My Account at the top in the black field.
- Click the Manage Users graphic.
- Enter the First Name, Last Name and Email Address for the new user and click the Add button.
- An email will be sent to the address on file for the master account holder.
Please forward it to the new user as it contains instructions and information for them on how to log in to their new account.
Removing Users from a Shared Account
- Follow steps 1-3 above.
- Find the user in the list and click the Delete link next to their name in the Action column.
Also see this short video on the process: Managing a Shared Account (00:01:25)
Keywords
See Also
- I forgot my password. Can you send it to me?
- How many guests can I have in my meetings?
- Can I upgrade my account during a meeting?
- The Host a Meeting button is gone on my GP4. How do I get it back?
- What types of things can I do when I 'Manage My Account'?
- Something is blocking GP5. What can I do?
- What should I do if I get a 'UDP traffic' message?